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Manask & Associates consultants are experienced restaurant, foodservice
and retail operators that provide expert advice and knowledge with offices
from coast to coast to serve you.
PRINCIPALS
ARTHUR M. MANASK
Arthur M. Manask is President and CEO of Arthur M. Manask & Associates,
a consulting firm specializing in management advisory services to cultural
institutions (museums, botanical gardens, historic homes, aquariums,
and zoos), corporations, colleges, schools and others with in-house restaurant
and catering services from its offices in California, New Jersey and
Michigan.
Manask has 30 years of operating and consulting experience in the foodservice,
restaurant and hospitality industries. His experience includes 16-years
as President and owner of his own foodservice management companies and
14 years experience in senior operating positions with two national foodservice
organizations.
His multi-unit operating experience includes corporate dining, school
and college dining, leisure and recreational foodservices, museum restaurants/cafés,
on-premise, off-premise and special event catering, commercial restaurants,
and tablecloth dining.
He is a past chairman and member of the Board of Directors of the California
Restaurant Association for twenty years. He is a former member of Young
President’s Organization. Manask & Associates’ professional
affiliations include American Association of Museums, American Society
of Technological Center and the American Zoo and Aquarium Association.
DON J. AVALIER, FCSI, FMP
Educated at UCLA, his professional experience includes positions as Vice
President-Operations for Longchamp’s, Inc. of New York; Area Director
of Food and Beverage for Sheraton Corporation of America; Corporate Director-Food
and Beverage for Princess Cruises Resorts and Hotels; and Corporate Director-Food
and Beverage of American Golf Corporation. Don is a member of Food Consultants
Society International (FCSI), the California Restaurant Association and
one of a limited number of Foodservice Management Professionals (FMP)
accredited by the Educational Foundation of the National Restaurant Association.
Don began working with Manask & Associates in 2000 after more than
25 years of operational experience and 10 years as a foodservice consultant.
Accepted by the courts as an "industry expert," Don also provides
litigation support to attorneys with expert witness support and consulting
services Recent client projects include City of Santa Monica – Resource
Management Department, Palm Springs Aerial Tramway, Latin Museum of American
Art, Hanford Reach National Monument Interpretive Center, Mauna Kea Astronomy
Education Center, Audubon Zoo, California State Railroad Museum, Experience
Music Project, Honda Proving Center of California, Indian Ridge Country
Club, Moon Valley Country Club, Spencer’s Restaurant, Four Oaks
Restaurant, Johnny Rockets, Maple Drive Restaurant and many others.
GARY
S. GUNDERSON, FMP
Gary Gunderson’s office is located in Philadelphia,
PA, convenient to the northeast region of the U.S. His experience includes
more than
twenty nine years in "on-site" foodservice working for Motorola,
Compass Group and MBNA Bank. He has completed project work in strategic
planning, operations reviews and programming for design services. He
has also earned a reputation for his international work creating "center-of-excellence" employee
foodservice and retail operations in Singapore, China, Mexico and Brazil.
His strong operations background, combined with "on-site" experience
as a self-operator, foodservice contractor and client liaison are the
core competencies that qualify him as a leader in this field. Gary
is an active member of both the National and Delaware Restaurant Associations.
He currently serves on the executive committee for the Delaware Restaurant
Association. He received his BA with a Business Administration major.
Gary was the recipient of the International Foodservice Manufacturers
Association
(IFMA) Silver Plate Award in 2004 representing the Business
and Industry/Foodservice Management segment. He is a founding member
and past president of the Society for Foodservice Management (SFM),
and was recognized with Lifetime Achievement and President Awards.
He has also received Leadership Award recognition from both Foodservice
Consultants Society International (FCSI) and National Association of
Food Equipment Manufacturers (NAFEM).
PETER A. MILLER
Peter A. Miller was educated at Monmouth University and Paul Smiths College’s
School of Restaurant and Hotel Management. Peter brings 32 years of foodservice
experience to Manask & Associates. Initially after college, he managed
foodservice programs in country clubs in northern NJ. He then joined
Canteen Corporation holding various management positions over a five
year period. Peter then accepted an opportunity with Service Dynamics,
a regional foodservice management company in the New York metropolitan
area where he reached the position of Vice President of Business Dining.
He oversaw and developed that division for 17 years.
Peter’s consulting career began with and included the re-structuring
of operating, financial and marketing programs of another regional company.
Peter joined Clevenger Frable LaVallee, a renowned consulting firm from
White Plains, NY. Peter was Director of Management Advisory Services
for clients such as, Consumers Union, TIAA-CREF, Ciba Chemical, Polytechnic
University and most recently, The Mark Twain House in Hartford, CT.
Peter has belonged to The Society of Foodservice Management for 18 years.
Peter is providing consulting services for Manask & Associates’ cultural
institution clients in the metropolitan New York, New Jersey and Northeast
areas. Some of Peter’s recent projects include The Jewish Museum,
the Isabella Gardner Museum, Delaware Art Museum, Longwood Gardens and
many more.
ROBERT D. SCHWARTZ
Rob joined Manask & Associates in 2003 and resides in Detroit,
MI. and works with cultural institutions throughout the country.
Rob has
over 30 years experience in the hospitality business that covers contract
management with ARAMARK and Sodexho as well as private restaurants.
He received his MBA from Michigan State University and majored in Hotel,
Restaurant and Institutional Management. He received his BA from Alma
College with a Business Administration major.
Rob’s experience covers operational and financial management
for foodservice in Businesses, Hospitals, Colleges, and Museums.
His experience
includes working with the Albright-Knox Art Gallery, Zoo Atlanta,
Anchorage Museum of History & Art, Indianapolis Museum of Art,
Central Illinois Regional Museum, Cincinnati Museum Center, Amgen,
Inc., RAND Corporation,
Louisville Science Center, Toledo Museum of Art, Paramount Pictures
Studios and EdVenture Children’s Museum. His international
experience includes three years in Mexico focused on the Maquiladora
industry
on the border
as well as project consulting/analysis in Argentina. Rob is fluent
in Spanish.
MARJORIE
SHELDON
Marjorie Sheldon, recognized internationally as an expert in her field,
serves as a consultant to non-profit organizations including aquariums,
botanical gardens, museums, and zoos. Projects have included directing
the planning, design, and merchandising of new stores, managing store
renovation projects, business reviews, concession evaluations, new
business development, business start-up, and visual merchandising.
She has provided services to many different types of cultural and
environmental institutions, including the Los Angeles County Museum
of Art, Hanford
Reach National Monument Interpretive Center, Seattle Aquarium, Seattle
Chinese Garden, Detroit Zoological Institution, Melbourne Zoological
Garden, and the San Francisco Zoo.
As director of merchandising for the Zoological Society of
San Diego for 20 years, Marjorie was responsible for all
merchandising activities
for the San Diego Zoo and the San Diego Wild Animal Park, as well as
management of the Society's 38,000-square-foot warehouse facility.
She provided leadership to more than 300 employees and directed
all planning,
budgeting, buying, display and revenue tracking for more than 40 sites
within the two facilities. Under her leadership, the retail sales tripled,
and numerous revenue opportunities were realized. She was instrumental
in the Society's long-range planning efforts and introduced innovative
practices to ensure a leading edge in the industry.
SHELLEY
L. STEPHENS
Shelley Stephens has been in the retail profession for almost 30 years.
She spent seventeen years as Director of Merchandising at the Natural
History Museum of Los Angeles County, where she expanded the retail
operations from two stores to six permanent stores and set up 12
special exhibition stores. She also produced a wide variety of custom
products
and established a wholesale division to market these products to
venues worldwide.
Since 1993, Shelley has been providing consulting services
to stores at cultural institutions across the country. She
specializes in directing
the planning, design and merchandising of new stores, as well as managing
store renovation projects. She has also assisted institutions in areas
such as providing store audits and evaluations, retail management and
point of sale searches, producing new products, compiling feasibility
studies, implementing e-commerce sites, concession evaluation, buying,
and visual merchandising. She has provided services to a wide range
of institutions, including the Los Angeles County Museum
of Art, City of
Los Angeles (Griffith Observatory), California Academy of Sciences,
Agua Caliente Cultural Museum, Chicago Symphony Orchestra,
the Los Angeles
Central Library, the San Diego Museum of Art, the Ocean Institute,
and the Museum of Glass in Tacoma, Washington.
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ASSOCIATES
RAY COEN
Ray Coen has teamed with Manask & Associates to work with the Los
Angeles Zoo, The Minneapolis Institute of Arts and the Science Museum
of Minnesota, among others, in developing marketing and business plans
for the Special Events Department of public attractions. Ray started
his consulting firm in l981. He has built a successful practice, building
sales volume for a variety of clients in the restaurant industry. He
works with chains and institutions of every size and at every dining
level on issues of business strategy, and marketing.
His client list includes the revival of Boston Market, KFC, Islands Burgers,
King's Hawaiian Restaurant and Bakeries, Winchell's Donuts,
Sizzler, Ponderosa, The Daily Grill chain, and others. Uniquely, he also
consults to supermarkets and other retail chains, and packaged goods
companies. This enables him to bring retailing expertise and brand building
skills to the foodservice industry.
CHARLES J.
GONZALEZ, C.P.A., M.B.A.
Charles Gonzalez is a CPA and a partner in the accounting firm of Church,
Gonzalez and Warner. He received a B.S. degree from San Diego State
and an MBA from the University of Southern California before becoming
a CPA
in 1974. He was an instructor a Loyola Marymount University for two
years and he taught classes at California State University Northridge
for seven
years.
He spent three years with a major accounting firm, was a corporate
chief financial officer for five years, a sole practitioner for eight
years, and a partner with Church, Gonzalez and Erickson since then.
He is a member of the California State Society of Certified Public
Accountants and the American Institute of CPAs.
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