Case Studies
ART MUSEUM

Request For Proposal (RFP)

Background

  • Major Art Museum with outsourced foodservice operations
  • Annual attendance 500,000 +
  • Café, table service restaurant, extensive catering and special events
  • Client concerned that current operator not capable of anticipated growth in museum attendance and special events

Results

  • Client hired Manask & Associates to conduct evaluation of existing operations then to conduct RFP
  • Received five viable proposals from national and regional operators
  • Proposed commissions averaged 237% increase compared to current commission income
  • Secured guaranteed minimum commissions in excess of current commission income




FAMILY MUSEUM

Request For Proposal (RFP)

Background

  • Large Family orientated Museum in major Midwest city with outsourced foodservice operations
  • Annual attendance 800,000 +
  • Previous operations were poorly operated and generating low revenues and poor customer satisfaction
  • Previous operator in arrears on commission payments and showing signs of operating issues.
  • Client concerned that current operator not capable of continued operations or support of anticipated growth in museum attendance and special events.

Results

  • Client hired Manask & Associates to conduct evaluation of existing operations then to conduct RFP
  • Received five viable proposals from national and regional operators
  • Proposed commissions averaged 193% increase compared to current commission income
  • Even though proposed commission % did not increase, the growth in revenues due to improved operations, marketing and programs resulted in improved commission $




ZOO CONCESSIONS

Request For Proposal (RFP)

Background

  • Major Zoo with outsourced foodservice operations
  • Annual attendance 1,100,000 +
  • Multiple concessions, indoor café, snack bars, kiosks, carts, National Brand fast food franchise, and catering

Results

  • Client hired Manask & Associates to conduct RFP
  • Received four viable proposals from national and regional operators
  • Proposed commissions averaged 159% increase compared to current commission income
  • Secured guaranteed minimum commissions 120% higher than current commission income