ART MUSEUM
Request For Proposal (RFP)

• Major Art Museum with outsourced foodservice operations
• Annual attendance 500,000 +
• Caf é, table service restaurant, extensive catering and special events
• Client concerned that current operator not capable of anticipated growth in museum attendance and special events

• Client hired Manask & Associates to conduct evaluation of existing operations then to conduct RFP
• Received five viable proposals from national and regional operators
• Proposed commissions averaged 237% increase compared to current commission income
• Secured guaranteed minimum commissions in excess of current commission income

FAMILY MUSEUM
Request For Proposal (RFP)

Background

• Large Family orientated Museum in major Midwest city with outsourced foodservice operations
• Annual attendance 800,000 +
• Previous operations were poorly operated and generating low revenues and poor customer satisfaction
• Previous operator in arrears on commission payments and showing signs of operating issues.
• Client concerned that current operator not capable of continued operations or support of anticipated growth in museum attendance and special events

Results

• Client hired Manask & Associates to conduct evaluation of existing operations then to conduct RFP
• Received five viable proposals from national and regional operators
• Proposed commissions averaged 193% increase compared to current commission income
• Even though proposed commission % did not increase, the growth in revenues due to improved operations, marketing and programs resulted in improved commission $

ZOO CONCESSIONS
Request For Proposal (RFP)

Background

• Major Zoo with outsourced foodservice operations
• Annual attendance 1,100,000 +
• Multiple concessions, indoor café, snack bars, kiosks, carts, National Brand fast food franchise, and catering

• Client hired Manask & Associates to conduct RFP
• Received four viable proposals from national and regional operators
• Proposed commissions averaged 159% increase compared to current commission income
• Secured guaranteed minimum commissions 120% higher than current commission income